Patient Resources

Make an Appointment

📞 Call Us Directly

Speak with our friendly staff to schedule your visit right away.

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💬 Text Message

Text us to request or confirm your appointment — simple and fast.

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How to prepare for your visit

What to bring

Insurance card, ID, medication list or medication bottles of all you take, including vitamins and supplements. (Each visit to make sure).

How to cancel/reschedule

Text or call the office.

No show/cancellation policy

Please let us know at least 24 hours in advance.

Coming prepared helps your doctor better understand your health and provide the most accurate care.

Bringing your insurance card, photo ID, and a list of all medications (including supplements) ensures nothing is missed. It also saves time, avoids delays, and helps us coordinate your treatment more efficiently.

Patient Portal

Our secure Patient Portal, powered by Elation Passport, gives you easy online access to your medical information anytime, anywhere.

How to Register for the Elation Patient Passport Portal

Check

Look for an invitation email from your Doctor’s office staff

Open

Click the “Access the Portal” Link in the email

Set

Create your password and security questions

Finish

Accept the invitation to complete the registration

Ask our front desk staff to send you an invite to Elation Passport. Once activated, you can log in using your email and manage your care anytime.

Your health, one click away.

Benefits

View prescriptions and lab results

Stay up to date with your medications and test outcomes.

Access doctor’s notes

Review your visit summaries and care plans in detail.

Message your doctor

Ask questions, follow up on treatments, or request refills.

Insurances Accepted

We accept all major insurances. Please contact us to confirm we’re in-network with your specific plan.

Important Information About Insurance & Financial Assistance

We accept all major insurance providers; however, please note that even within a specific insurance company, some plans may be considered out-of-network. To avoid any surprises, we recommend contacting our office to confirm that we are in-network with your specific insurance plan. If you are uninsured or prefer to pay directly, we offer competitive self-pay rates.

When we refer you for labs, imaging studies, or prescriptions, we do our best to send you to facilities and pharmacies that are in-network with your insurance, especially for specialty medications. For high-cost prescriptions, we also collaborate with pharmaceutical assistance programs to help qualified patients access financial support. Your care and affordability matter to us, please don’t hesitate to ask our team for help navigating your options.

FAQ

Do I need a referral to make an appointment?

Not always. HMO insurance plans do require a referral for specialist visits. Please check with your provider or call our office for help.

How much is a self-pay consultation?

Our self-pay consultation fee varies depending on the service and specialty. Please call our office for a transparent price estimate.

Do you accept my insurance?

We accept most major insurance plans. Call us or check our insurance page for a full list of accepted providers.

How do I access the patient portal?

You will receive a secure invite via email. Once registered, you can log in to Elation Passport anytime to access your health records.

Can I view lab results and prescriptions online?

Yes! Lab results, prescriptions, and visit summaries are all available through your Elation patient portal account.

How do I cancel or reschedule an appointment?

You can call our front desk or message us directly via text to cancel or reschedule.

What if I don't have insurance?

We offer competitive self-pay rates and flexible payment options. Contact us for a quote based on your needs.

What should I bring to my appointment?

Please bring a photo ID, insurance card (if applicable), medication list, and any recent lab results or imaging reports.

Do you offer same-day appointments?

Yes, based on availability. We recommend calling early in the day for best chances of same-day scheduling.

How do I message my doctor?

Simply log into your Elation Passport account and use the secure messaging feature to contact your physician directly or send us a text and we will contact you as soon as possible.

Diets and Education

Here you’ll find trusted information and guidance on chronic kidney disease, renal diets, types of dialysis, kidney transplants, and the impact of high blood pressure and diabetes on kidney health. We also share ways to prevent worsening disease and preserve kidney function as long as possible through proactive, preventive care. All information is sourced from Kidney.org, so you can trust it’s reliable and up to date.